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1. How does happyfidos work for dog parents? happyfidos connects dog parents with reliable dog walkers and sitters. Simply sign up, create a profile for your dog, browse available caregivers, and choose the one that best fits your needs.
2. How are dog sitters and walkers vetted? We prioritize your dog's safety. All our service providers undergo a thorough vetting process, including background checks and reviews, ensuring you can trust the individual caring for your furry friend.
3. Can I meet the dog sitter or walker before booking? Yes! We encourage dog parents and sitters to connect before booking to ensure a good fit. Use our messaging platform to ask questions, discuss your dog's needs, and set up a meet-and-greet.
4. What if my dog has specific needs or medical requirements? You can specify any special needs or medical requirements when creating your dog's profile. Communicate these details with potential sitters to ensure they can meet your dog's unique needs.
5. How does payment work? Payments are processed securely through our platform. Once a service is completed, the agreed-upon fee will be charged to your chosen payment method.
6. What if I need to cancel a booking? You can cancel a booking through the platform. Please refer to our cancellation policy for information on any applicable fees.
7. How do I provide feedback on a sitter or walker? After a service is completed, you can leave a review and rating for the sitter or walker. Your feedback helps build a trustworthy community.
8. Is there customer support available? Yes! If you have any questions or issues, our customer support team is here to help. Contact us at contact@happyfidos.com
1. How can I become a dog sitter or walker on happyfidos? To become a service provider, create a profile showcasing your experience and love for dogs. Once approved, you can start offering your services to dog parents in your area.
2. How do I get paid for my services? Payments are processed securely through the platform. After completing a service, the agreed-upon fee will be deposited into your account.
3. Can I choose the dogs I want to care for? Yes! You have the flexibility to choose the dogs you want to care for based on your availability and preferences.
4. What if I have a scheduling conflict or need to cancel a booking? Life happens! If you have a scheduling conflict, communicate promptly with the dog parent and refer to our cancellation policy for guidance.
5. How does happyfidos ensure my safety? We prioritize the safety of both dogs and sitters. All sitters undergo a thorough vetting process, including background checks, to create a trustworthy environment.
6. Can I meet the dog and owner before accepting a booking? Absolutely! We encourage meet-and-greets to ensure a good fit. Use our messaging platform to communicate with the dog parent and arrange a convenient time.
7. How do I get more bookings? Complete your profile with detailed information, respond promptly to inquiries, and build positive reviews. This increases your visibility and attracts more bookings.
8. Is there support available for sitters and walkers? Yes! If you have any questions or encounter issues, our support team is here to assist. Reach out to us at contact@happyfidos.com